A knowledge management system (KMS) needs to be more than just a single source of truth. It’s imperative that it also provides businesses with strong governance, a key element that must be at the forefront of decision making when it comes to deciding which platform to use.
For many organisations audits can arise at any time. With the current way you manage knowledge in your business, would you be confident if you were told you were being audited next week? Would you easily be able to access a system that can recall and provide evidence of what processes were used on call centre phone calls from 2, 4, or even 10 years ago?
If you had a KnowledgeIQ KMS, the answer would be yes.
And here is why. A KnowledgeIQ KMS in your organisation ensures:
A KMS without strong established governance can cause disorganisation, confusion and put a business in financial and reputational risk.
A KMS with strong governance such as KnowledgeIQ also supports:
Delivering this type of Efficiency equals cost saving, but even more importantly, it means staff can spend time on other organisation priorities.
Talk to our team today about the benefits of a centralised KMS and how KnowledgeIQ’s strong governance focus can deliver real advantage to your organisation.