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INDUSTRY SOLUTION

Bring all knowledge together and get work going. Deliver the right information at the right time.

Empower people to do great work and engage with customers

Around the world, over 40,000 employees start the day with KnowledgeIQ while millions of customers self-service. 

Make KnowledgeIQ the centre of your knowledge universe and fill that universe with everything that's important to your teams and customers.

Below are key sectors that we have provided solutions to:

Government

Different government agencies, departments and even branches of government often work independently without collaboration, exposing them to outdated information or lack key knowledge. 

Provide and maintain an up-to-date, compliant source of information, with access to information from anywhere, anytime and improve service efficiencys for the public.

Telecommunications

Streamline information from head office to customer facing channels for contact centre, stores, website, chatbots and beyond. 

With features such as News, Alerts, and FAQ ,communicate up to the minute information regarding products and stock levels, services, deliveries, business operations and more! 

Streamline standard operating procedures and forms from paper to online in a minute.

Insurance

KnowledgeIQ takes your insurance business to new levels by keep your customers satisfied and grow revenue by centralising all your information and knowledge in one place. 

With a knowledge management system, reduce product paperwork, sell more with greater ease of access to product information, reduce errors and better engage with customers.

Manufacturing

KnowledgeIQ contains the tools you need to achieve manufacturing competitiveness in one place. 

Automate processes, train staff, and communicate internally. By creating a central digital location for work, you will contain costs and increase productivity to boost profit margins.

Banking and Finance

As an industry experiencing constant regulatory changes, financial institutions need to remain agile and competitive to ensure they continue to meet the needs of their clients. 

Provide consistent and precise answers, build unified information delivery, and manage real-time update of regulatory data. 

KnowledgeIQ supports financial businesses, to achieve growth and profitability through innovative tools that connect people and customers to consistent and secure content.

Contact us today to learn more or request a demo

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