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Trends, tips and ideas to propel you forward

13 Ways To Collaborate That Will Impress Your Team

By Ashley Summers on November 12, 2018

While impressing your team is likely not the only reason you are interested in collaboration, it certainly is a great byproduct! Whatever your job role, whether you’re a Chief Experience Officer, Knowledge Worker, IT Manager, or Customer Service Officer… collaborating with your colleagues is the key to successful teams and to the overall success of […]

Content Management, Is It Worth Your Time?

By Nic Passmore on October 3, 2018

Yes, I'm afraid it's that time again. You've had an email request from someone in your team, or in another department, and you have to log into the company intranet, or your organisations content management system, and make changes to content.

How To Improve Customer Experience

By Ashley Summers on July 29, 2018

If asked to remember the last time you had a fantastic experience with a company or brand, chances are you’d be able to call something to mind. The same would be true for the last time a brand really disappointed you or you felt let down. These experiences of a brand, whether positive or negative, […]

Intranet for Companies: Intelligent or Outdated?

By Nic Passmore on July 29, 2018

If you opened up your company intranet this morning only to be faced by 2001 design, irrelevant menu structures and “news” from three months ago - then you are, indeed, not alone! The same story is playing out in offices across the world every morning.

Organisational IQ: How Intelligent Is Your Business?

By Ashley Summers on July 29, 2018

You are likely familiar with the concept of IQ as a measurement of human intelligence. Similarly, organisational IQ or organisational intelligence is the measure of an organisation’s intellectual capacity. Often called O.I.Q. or simply O.I., organisational IQ is the capacity of an organisation to create knowledge and use it strategically to improve business outcomes.

9 Powerful Characteristics Of The Best Innovative Organisations

By John Charles on March 22, 2018

Successful organisations recognise that modern, knowledge-based economies are built on abstract ideas. To deliver products and services of value, innovative organisations marshal the symbiotic power of people and ideas.

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