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Discover new insights and best practices with our knowledge management customers



We believe technology solutions should add value and be useful to every member of your team.

Understand how your team can integrate KnowledgeIQ into every day. Learn, resolve, teach, create, control, and deliver exceptional experiences.
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Customer Support and Success Teams

Marketing and Sales Teams

Governance and Compliance

Omnichannel Customer Engagement

Frontline Teams and Distributed Operations

HR and People Teams

Case Studies

Office of Public Prosecutions, Victoria

Office of Public Prosecutions, Victoria

OPP’s adoption of the Knosys KnowledgeIQ platform has led to a user-friendly interface for curated digital records. OPP solicitors are now relying on the most up-to-date and authoritative information which is available to them in an easy-to-consume format.
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Best Practice Software

Best Practice Software

Best Practice Software, a medical software company based in Australia and New Zealand, was seeking a centralised database for the development of a global Service Desk to enhance the flexibility and capability of each product support branch.
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SBS Bank

SBS Bank

SBS Bank adopted the KnowledgeIQ software solution as an enterprise-wide intranet to support the strategic goal of improving processes and efficiency. SBS Bank employees can now be confident that the information they find through KnowledgeIQ is current, relevant and trustworthy
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Knowledge IQ Probe Case Study


Probe, a leading global outsource customer experience organisation was engaged by one of their clients to implement KnowledgeIQ. The deployment led to significant improvements in service delivery, process consistency, employee confidence and staff onboarding. 
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