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TECHNICAL OVERVIEW

Explore our robust and secure technology

Hosting & Management

From the beginning, our knowledge management solution has led the industry in providing a superior all-in-one, digital workplace. Whether you need a cloud-based or an on-premise knowledge management solution, our configurable technology equips you with all the functionality and flexibility you need to get your organization going.

Cloud-based Knowledge Management

Leave it to us, we can build you your own single instance in the cloud or you can simply subscribe to our multi-tenant instance. A solution managed by KnowledgeIQ experts including upgrades, support, and maintenance. A cloud-based knowledge management solution is fast to deploy, easy to upgrade and a breeze to manage. Powered by Azure – KnowledgeIQ Cloud is reliable, secure, and scalable. Make life even easier with Single Sign-On (via SAML) and Active Directory Authentication.
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On-premise Knowledge Management

Do things your way. Configure and install KnowledgeIQ on your own server. Integrate with your SAML Provider or Active Directory to leverage Single Sign-On (SSO) or use KnowledgeIQ’s in-built authentication to manage your users. Setup permissions to allow your system to become available for all your users regardless of if they’re connected to your network or not.

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KnowledgeIQ

Access & Security

With KnowledgeIQ, you get high availability and comprehensive multi-tiered security.

Active Directory Authentication

KnowledgeIQ works natively with Active Directory to keep information consistent and up to date. Staff Profiles are self-managed, so there’s no need to manually sync data.

Single Sign-On

Unify your authentication process across business applications, internally and on cloud-based apps. KnowledgeIQ supports enterprise-grade authentication processes based on SAML.

High Availability

Configure KnowledgeIQ with a load-balanced environment to eliminate downtime. Authorize database mirroring between SQL servers and set a secondary server to handle failover.

Multi-tiered Security

KnowledgeIQ features comprehensive multi-tiered security and permissions. These allow you to define viewing, editing and creation rights of every user and content item.

Data Protection 

KnowledgeIQ takes data security extremely seriously and enables you to do the same. We equip you with fine grained content permissions and RBAC, encryption of data both at rest and in transit, hosting via the industry-leading Microsoft Azure cloud, data sovereignty guarantees and more.

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Integrations

Flexible and easy to implement – KnowledgeIQ integrations open the door to ultimate productivity and collaboration. Keep pace with the latest apps and deliver a frictionless digital workplace where people can access all the tools they need to get work going.
Box
Sharepoint
Dropbox
Salesforce
Office Online Server

Comprehensive Analytics

Use KnowledgeIQ built in analytics to obtain real-time and historical information about your knowledge management system and users. Improve usability and productivity by pinpointing the content and pages that users engage with the most.

Technical Support

KnowledgeIQ features professional, continuous support. Get issues handled efficiently by our team of skilled experts. Online technical support is available 24 hours a day, 5 days a week via subscription. We also offer extended support services, let us know what your needs are.

Get going

Let’s explore how KnowledgeIQ can deliver business advantage to your organization. Schedule a demo with one of our knowledge experts today.
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